Good afternoon. In August booked theatre tickets with the help of your service. Booked for two performances. At first the tickets were purchased through your site, the second via the online form for purchase on the website of the BDT, but as I understand it, too through your system. Then came the notification that the forms are e-tickets to the orders on 25 July 2016 24 August 2016 is no longer valid and need to download the tickets from your personal account on the website. The question is: in your account on the website I have tickets only for one performance - the tickets I bought directly on the website. Do I need to change the tickets for a performance in the theatre, which I bought via their online form (the ticket ), and if so, how to do it?