we contacted the staff the cash register - apparently they did not understand the situation. You can print tickets on paper in the Central office (or to arrange delivery to a convenient address in St. Petersburg). In advance predupredit You bought e-ticket on the old site and it is no longer available to print. Phone for svasana if You have any questions +7(911)831-48-08Р С’Р Р…Р Р…Р В° (mon. on Thurs. from 09:00 to 18:00Р С—РЎвЂљ. from 09:00 to 17:00Р С—Р ВµРЎР‚Р ВµРЎР‚РЎвЂ№Р Р† from 13:00 to 14:00).