The same problem with my account. You can enter, but orders will not open at all. Of mail messages offer a form of one order with the eternal mark "in processing" and no code for redemption. It is impossible to understand if he is. The place is designated as busy, but there is no guarantee that is not another order. Old orders and e-tickets inaccessible (how to get to the theater if you can't find in the mail?). And search by artist is not enough, if it is in General.