Hello! Please explain how to get a refund for the service distribution of tickets ( the play is cancelled, money for the ticket back). I propose to do this from 10.00 to 17.00 (office hours), weekends are not working. For the "convenience" of the audience is made? Why can't you return them in the same office where the ticket was purchased? Please find a way out of the situation. Sincerely, Larisa Davidovna.